Effective Date: June 30, 2026

Last Updated: June 30, 2026

Pamela Meadows Coaching & Consulting, LLC, operating as "Over This Should" ("Company," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what personal information we collect through www.pamelameadows.com (the "Site"), how we use it, and the choices you have.

By using the Site, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Information you provide directly:

- Name, email address, and contact details when you subscribe to our newsletter, take the Should Audit Quiz, register for a workshop or program (including RESET), purchase a product, or contact us

- Payment information, which is collected and processed directly by our third-party payment processor (see Section 4) and is not stored on our servers

- Information you voluntarily share during coaching sessions, applications, intake forms, or correspondence

Information collected automatically:

- IP address, browser type, device information, and pages visited, collected through cookies and similar tracking technologies (see Section 3)

- Usage data, such as how you interact with our emails and Site content

2. How We Use Your Information

We use the information we collect to:

- Deliver the products, programs, and services you purchase or request

- Send newsletters, marketing emails, and program-related communications (you can opt out at any time)

- Process payments and manage billing

- Respond to inquiries and provide customer support

- Improve our Site, content, and offerings

- Comply with legal obligations and protect against fraud or misuse

We do not sell your personal information to third parties.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use our content. This may include analytics tools that track aggregate usage patterns. You can control cookies through your browser settings; disabling cookies may affect Site functionality.

4. Third-Party Service Providers

We work with third-party providers to operate our business, which may include:

- Payment processing (such as Stripe, PayPal, Square, or our website platform's built-in checkout) — handles your payment details directly; we do not store full card numbers

- Email marketing platforms — to send newsletters and program communications

- Website hosting and CMS (Ivorey/our website platform) — to host and operate the Site

- Scheduling tools — to manage coaching session bookings

- Analytics providers — to understand Site traffic and usage

Each of these providers has its own privacy policy governing how they handle your information. We choose providers that maintain reasonable data protection standards, but we are not responsible for their independent privacy practices.

5. Artificial Intelligence & Automated Processing

We may use AI-powered tools in parts of our business operations, which can include drafting content, supporting customer communications, or other administrative functions. Personal information is not used to train third-party AI models without your consent. For more detail, see our AI Policy.

6. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share your information:

- With service providers who help us operate our business (as described in Section 4)

- If required by law, subpoena, or legal process

- To protect the rights, property, or safety of the Company, our clients, or others

- In connection with a business transfer, such as a merger, acquisition, or sale of assets

7. Data Retention

We retain personal information for as long as needed to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information as described in Section 9, subject to legal or contractual retention requirements.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have rights to:

- Access the personal information we hold about you

- Request correction or deletion of your information

- Opt out of marketing communications (via the unsubscribe link in any email or by contacting us directly)

- Object to or restrict certain processing of your information

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

If you are located in California, Virginia, the EU, or another jurisdiction with specific data privacy laws (such as the CCPA, VCDPA, or GDPR), additional rights may apply to you.

10. Children's Privacy

The Site and our Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so we can delete it.

11. International Visitors

If you are accessing the Site from outside the United States, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

Questions about this Privacy Policy or your personal information can be sent to:

Pamela Meadows Coaching & Consulting, LLC

[email protected]